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What my clients say!


"We did not have a great experience overall with Caul Group listing our house. As first time home sel
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Read More lers, we needed a lot more organization and guidance than we received. What would have been very helpful would have been a checklist or overview of what happens and what we need to do at each stage of the process (before listing, during listing, after offer is accepted, closing, etc.) Most of the communication was sent a day or two via email or group text before we needed to do something or know something. I found it really suprising that we didn't even get a personal phone call to go over the offer we eventually received and accepted. Additionally, there were lots of miscommunications or lack of communication it seemed among Caul Group, McCall Law, and Sterling Law who all played roles during this process. For example, we submitted ahead of time various pieces of information and then were asked for that information again later on which delayed things. Our names were even initially misspelled on legal documents. The lack of attention to detail put extra pressure on us as sellers to check and recheck that everything was correct. Things were missed and not running on time (Sterling Law in particular, even with a scheduled appointment and nobody else in the office except us and the attorneys). It seemed that most of the communication was pawned off on adminstrative assistants at Caul Group and that did not work well. We were contacted a week after closing about an overcharge on our closing documents as well - I thought that was crazy! How could final closing documents not be correct? And we weren't given our refund on the overcharge until my husband reached out again about it days later. Would not recommend them, especially to first time sellers.
The most organized, helpful part of the entire process was Caul Group sending a staging expert to our house. She gave us a detailed checklist of everything she recommended for us to do, and I think this really helped our house sell quickly - we spent a couple of months doing all of the things on her list. Secondly, the photographer they provided for our listing photos did a phenomenal job which I think also helped our house sell quickly."
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"I had the good fortune to work with an excellent agent from the Caul Real Estate Group. Her knowledg
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Read More e and level of professionalism was outstanding. Unfortunately, my experience with the broker was completely different. I found her to be extremely cheap and unconcerned with providing quality customer satisfaction.
My experience with Tina Caul was that she showed little regard for client service and appeared to care only about the commission she would receive—even in a situation where her company did nothing to earn it. I found this behavior appalling and inconsistent with the ethical standards one should expect in this profession. I am a very experience top producing real estate agent from another state and I was shocked at how she handled my situation.
Because of the broker’s approach and code of ethics, I strongly recommend finding another agency. At the end of the day, even the best agents are required to follow their broker’s decisions, no matter how unfair those decisions may be."
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"My wife and I just closed on our first home, and we couldn’t have asked for a better buyers agent th
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Read More an Minda Coe. From start to finish, she was incredibly patient and guided us through every step of the process. She didn’t just help us find a home; she helped us build a superstar team by recommending top-notch inspectors, attorneys, insurance agents, and more.
Her knowledge of the area was invaluable. She understands the local market inside and out and has a vast network of professionals across the real estate industry, which made the entire experience seamless and stress-free.
What really stood out was her negotiation skills. True to her reputation as a “bulldog negotiator,” she fought hard to make sure we got the home we wanted at our price point, and even secured the premier upgrades we were hoping for. Her expertise, responsiveness, and dedication made what could have been a stressful experience feel smooth and manageable.
If you’re looking for someone who will go above and beyond to advocate for you and make the home-buying process as seamless as possible, we highly recommend Minda Coe!"
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"We had a great experience working with the Caul Group on our first investment property! The entire t
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Read More eam we worked with was responsive, organized, and supportive throughout the process. From reviewing potential properties through to closing, everything felt well-managed and efficient.
Victoria Coster, our agent, in particular was fantastic to work with! With tight timelines and a lot of moving parts, she was proactive and always one step ahead. She flagged potential issues early and explained tradeoffs clearly. We were able to navigate decisions with confidence and ultimately find a property that fit our needs because of her.
When unexpected items came up, she stayed calm and solution-oriented, which made the entire process far less stressful. We always felt informed and supported, and it genuinely felt like we were working with a true partner rather than just an agent.
Victoria earned our trust quickly, and we’ll absolutely be working with her again. Highly recommend her for anyone buying or investing!"
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"I do not recommend any product or service to friends or family because I have no assurance, much les
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Read More s a guarantee, that their experience would mirror my own.
Having stated that, however, I must note that Ruthann and her support performed a yeoman's job with all the hoops the buyers, their agent and the government made us jump through simply because he was not prequalified...A requisite that I will insist upon on a couple of other properties I will be selling in the not too distant future."
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"Ashley is truly exceptional - the best of the best. She is compassionate, attentive, and takes the t
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Read More ime to genuinely understand her clients’ needs. Ashley works tirelessly to ensure every real estate transaction—whether buying or selling—is a smooth, positive experience and delivers the best possible results."
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"My husband and I are first time home owners who were so beyond lucky to stumble into Ruth Ann Freema
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Read More n’s guiding arms! I am an educator who could not have put my trust in anyone more than in a retired educator like Ruth Ann, whose attention to detail, supportive honesty, and never ending encouragement had our backs every. step. of. the. way! Ruth Ann walked us through each part of the home buying process slowly and steadily, answered and helped us to ask every question we could’ve thought of, and advocated for us every step of the way as we worked alongside so many other professionals to close on our home. Ruth Ann was always patient, thoughtful, and considerate of our hopes and dreams, even graciously accepting us when we needed to take a step back to reset when the market shopping felt overwhelming. When we reconnected with a renewed hope, she was available instantly and got us our dream home within the same week! Ruth Ann was our grounding person amongst all the chaos of closing on a house, always reassuring and supportive, and guided us in what turned out to be a deal we hadn’t dreamed of on a home we haven’t been able to leave for two months because we just love it so much. We will always be so grateful for Ruth Ann and her bubbly, bright, sunshine spirit, and the worst part of her getting us a house is we don’t get to see her all the time anymore!"
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